Privacy Policy of Uptown Pokies Casino

Uptown Pokies Casino recognises the importance of protecting personal information and maintaining transparency in data processing practices. This Privacy Policy explains how personal data is collected, used, stored, and safeguarded when individuals access the website, register an account, or use related services in Australia. Data handling procedures are conducted in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where applicable, international data protection frameworks such as the General Data Protection Regulation (GDPR).

This Policy applies to all users interacting with Uptown Pokies Casino through desktop and mobile devices.

Information We Collect

Uptown Pokies Casino collects personal information necessary for account registration, identity verification, financial transactions, and regulatory compliance.

• Full legal name
• Date of birth
• Residential address
• Email address
• Telephone number
• Payment method details
• Transaction history
• Government-issued identification documents
• Proof of address documentation

This information is required to establish user accounts, verify identity and age, process deposits and withdrawals, prevent fraud, and comply with anti-money laundering obligations.

Non-personal and technical information is collected automatically when users access the website. This may include:

• IP address
• Browser type and version
• Device type and operating system
• Referring website addresses
• Access timestamps
• Pages viewed and interaction data

Technical data is gathered through server logs and analytical tools to maintain system functionality, security monitoring, and operational reporting.

How We Use Your Information

Personal information is processed for defined operational and regulatory purposes. Data collected during registration and account activity is used to create and manage user accounts, verify identity, and administer AUD transactions.

Information is also used to detect unauthorised activity, monitor compliance with applicable laws, and maintain accurate accounting records. Where consent has been provided, contact details may be used for account-related communications or promotional messaging, which can be withdrawn through account settings.

Personal data may be shared with authorised third parties, including payment processors, identity verification providers, fraud prevention services, and regulatory authorities when legally required. Personal information is not sold to external organisations.

Cookies and Tracking Technologies

Uptown Pokies Casino uses cookies and related tracking technologies to ensure website functionality, session management, and secure authentication.

Cookies are small text files stored on a user’s device that enable the platform to recognise returning users and maintain active sessions. The website utilises:

• Essential cookies required for login authentication and transaction processing
• Performance cookies used to measure website stability and usage metrics
• Functional cookies storing user preferences
• Analytical cookies monitoring interaction patterns

Users can manage or disable cookies through browser settings. Disabling essential cookies may restrict access to secure account areas and payment functions.

Server-side monitoring tools may also collect session identifiers and device data to detect duplicate accounts and irregular activity.

Data Protection and Security

Uptown Pokies Casino applies technical and organisational safeguards to protect personal information from unauthorised access, misuse, alteration, or disclosure.

• SSL encryption for data transmitted between users and servers
• Encrypted storage of passwords and sensitive credentials
• Role-based access controls for authorised personnel
• Firewall protection and intrusion detection systems
• Continuous system monitoring and audit logging

Payment transactions are processed through secure gateways compliant with recognised security standards. Access to identity documentation is restricted to trained compliance staff and retained only for regulatory and legal requirements.

Personal data is retained only for the duration required to meet operational and statutory obligations. When data is no longer required, it is securely deleted or anonymised.

User Rights

Users in Australia have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles to access and correct personal information held by Uptown Pokies Casino.

Users may request confirmation of data held, access to stored information, correction of inaccurate data, or deletion of personal information where retention is not legally required. Requests must be submitted in writing and may require identity verification prior to processing.

If a user believes their privacy rights have been breached, a complaint may be submitted directly to Uptown Pokies Casino. If unresolved, complaints may be referred to the Office of the Australian Information Commissioner (OAIC).

Where GDPR applies due to cross-border processing, additional rights including data portability and restriction of processing may be exercised.

Updates to This Policy

Uptown Pokies Casino may update this Privacy Policy to reflect changes in legal requirements or operational practices. When material updates occur, the revised version will be published on this page with an updated effective date.

Continued use of the website after publication of updates indicates acceptance of the revised terms. Users are encouraged to review this Policy periodically to remain informed about data handling practices.

This Privacy Policy forms part of the legal framework governing the use of Uptown Pokies Casino services in Australia.